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Refunds and exchanges
Returns are accepted within 30 days of the delivery date, provided the item is in its original condition.
After a successful return, the buyer will receive a partial refund; however, the initial shipping costs will not be refunded.
The return shipping costs are the buyer's responsibility. The return address will be provided after the exchange is confirmed.
After a successful return, the buyer will receive a partial refund; however, the initial shipping costs will not be refunded.
The return shipping costs are the buyer's responsibility. The return address will be provided after the exchange is confirmed.
Quality control process
All products undergo strict quality controls, verifying all the characteristics (box, color, material, stitching, labels, sizes and production quality) before shipping.
Shipping information
Each item is authenticated through a rigorous process conducted by our team of experts. Each product is opened for a thorough inspection of the packaging, external structure, internal components and accessories. Obvious defects or imperfections are reported and blocked. Experts verify the authenticity of each product and their assessment is reviewed by the team before final approval.